Delivery
Within Pakistan, we offer Free Delivery through Post office and through Leopards courier service as well, depending on the area, city, village, town, etc. Delivery turnaround time is from 3 to 5 days.
International delivery we mostly arrange through DHL, UPS or Fedex courier service, especially to U.S.A through USPS as well. Delivery turnaround time is from 10 to 15 days.
Return & Refund Policy
At Soccer Pro Gears, we want you to be completely satisfied with your purchase. If you're not happy with your order, we’re here to help!
1. Return Eligibility
- Items must be unused, unworn, and in original packaging.
- Returns must be requested within Seven (7) days of delivery.
- Proof of purchase (order number or receipt) is required.
- Certain items (e.g., customized, clearance, or personal-use items) may not be eligible for return.
2. How to Request a Return
- Email us at sales@soccerprogears.com with your order number and reason for return.
- We will provide return instructions and a shipping label (if applicable).
- Ship the item back within Seven (7) days after approval.
3. Refund Process
- Refunds are issued to the original payment method within Seven (7) business days after we receive the returned item.
- Shipping fees are non-refundable unless the return is due to our error.
- If your return is approved, you will receive a confirmation email with refund details.
4. Exchanges
We offer exchanges for defective or incorrect items. Contact us at sales@soccerprogears.com for assistance.
5. Late or Missing Refunds
- If you haven’t received a refund yet:
- Check your bank account and contact your payment provider.
- If the issue persists, email us at sales@soccerprogears.com
6. Contact Us
For any return-related questions, please reach out to us at sales@soccerprogears.com or through WhatsApp +92-316-7779550.
